How we check our facts
What we verify before publishing, against which sources, and how often we check again.
Travel information expires. A restaurant closes, an archaeological site changes its hours, a season shifts, an award is handed to someone else. That is why every article in this section is checked against official sources before it is published, and checked again afterwards.
What we verify
- That the place is still open, and still called that.
- Opening hours, access rules, permits and guide requirements.
- Seasons: whale sharks, turtle nesting, bioluminescence, festivals.
- Distances and travel times.
- Awards and rankings: who gives them, which edition, which category.
Which sources
Official ones first: the National Institute of Anthropology and History (INAH) for archaeological sites; the National Commission of Natural Protected Areas (CONANP) for reserves, national parks and seasons; the federal and state tourism ministries, the Quintana Roo government and the municipalities for procedures, permits and openings; UNESCO for World Heritage listings. Then each venue's own site, and only last press and directories, when no primary source exists.
What we do when a fact cannot be confirmed
We do not publish it. A claim that does not hold up is corrected or removed; one that holds up only in part is qualified, and we say how far it goes. A shorter, accurate article beats a livelier, doubtful one.
How often we check again
Every article records the date it was last verified, and that date is printed at the foot of the page. Venues and access rules are rechecked every six months; awards and rankings every year, or the month the next edition is announced; seasons before they start. When something changes, the text is corrected in both languages, and what it said, what it says now and why it changed are all recorded.
If you find a mistake
Write to us and we will look into it. Correcting a wrong fact is part of the job, not an exception.